Storage Manager Jobs

About The Position

Requirements

• At least 3 years of supervisory experience in the storage industry.
• Live in the Memphis or Nashville, Tennessee area.
• Ability to travel by car or plane up to 60% of the time.
• For driving-related duties, a valid driver's license and reliable transportation are required.
• A background check will be conducted at the time of offer.

Responsibilities

• Ensure property coverage by preparing schedules and coordinating staffing with property teams.
• Work with the Training team to ensure team members are trained and developed to company standards.
• Develop property team members and support their growth within the company.
• Collaborate with Human Resources on performance-related matters in accordance with company policies and guidelines.
• Conduct annual performance reviews and submit them on time with feedback.
• Guide and support property teams with day-to-day questions, concerns, and property issues.
• Set expectations for excellent customer service and hold teams accountable.
• Lead weekly team meetings covering company policies, procedures, training, team development, and team building.
• Apply and uphold company policies, procedures, and core values, including the We Care culture.
• Visit each assigned property onsite at least monthly, complete a property audit and visit checklist, and build relationships with property team members.
• Review property-level reports with onsite team members and assess revenue and budget performance.
• Audit property financials, cash drawers, and petty cash.
• Inspect maintenance, grounds, housekeeping, and cleanliness standards, and ensure maintenance projects are completed.
• Review maintenance and capital expenditure projects and report their status to property owners and operational leadership.
• Maintain contact with property teams throughout the month by email, phone, Teams, and additional virtual visits as needed.
• Work with company leadership and property owners to prepare annual operating and capital budgets.
• Monitor budget performance, recommend improvements, and prepare monthly summary reports for property owners.
• Ensure properties operate within prescribed revenue and expense budgets.
• Submit accurate, timely operating reports and provide financial information as requested.
• Meet with property owners, onsite or virtually as directed, to report on asset status and build professional working relationships.
• Discuss property needs and additional expenses with owners and lead property improvements as directed.

Benefits

• Semi-annual performance bonuses and a discretionary end-of-year performance bonus.
• Cell phone reimbursement.
• Office internet reimbursement for remote work.
• Mileage reimbursement.
• Education reimbursement.
• 401(k) with a 4.5% company match, immediately vested.
• Health, dental, vision, and life insurance.
• Paid time off and company holidays.
• Discounts on storage units and retail items.