Part Time - Customer Service - Self Storage Manager

Public Storage • Portland, OR

1d

About The Position

Public Storage is hiring a part-time Customer Service - Self Storage Manager to work independently across multiple locations, both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

The schedule is typically 20 hours per week, with 4–6-hour shifts across 2–4 days or two 8-hour shifts. Hours fall between 9:30 a.m. and 6 p.m., with weekend shifts ending by 5 p.m. The employer describes flexible scheduling and no late-night work. During the first and last weeks of each month, schedules may flex up to 40 hours. Part-time employees working an average of 20 or more hours may qualify for benefits. Pay is $18.00 per hour.

Requirements

• Experience in a customer-service-centered sales environment; examples include retail, restaurants, fast food, or other service-based companies.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and for other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Clean and maintain interior areas, including sweeping and mopping.
• Maintain exterior grounds and curb appeal by keeping areas clean and free of debris.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off
• Sick time
• Flexible spending account
• Company-paid life insurance
• Company-paid accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties or other work-related tasks

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed