Customer Service - Self Storage Manager

Public Storage • Hartford, CT

5d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role includes spending time both inside and outside facilities, assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Property Managers conduct daily storage unit inspections to confirm inventory and availability and ensure units are ready to rent. They also audit cash drawers, make bank deposits, help customers stay current on payments, and make reminder and collection calls when needed. The position also involves cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. Employees use their own vehicle to travel between work locations or for other work-related business; mileage reimbursement is available.

Requirements

• Experience in a customer-service-centered sales environment; examples include retail, restaurants, fast food, and other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between different work locations or conduct other work-related business.
• Ability to lift or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers remain current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
• Travel between properties and work locations using a personal vehicle when required.

Benefits

• Medical, dental, and vision coverage for employees eligible for full-time benefits by working an average of 20 or more hours.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Competitive wages paid weekly.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed