Assistant Store Manager

Extra Space Storage • West Jordan, UT

20d

About The Position

The Assistant Store Manager supports daily operations at one or more self-storage locations under the guidance of the District Manager and Store Manager. The role helps maintain high cleanliness standards and operational excellence while building customer relationships, presenting a structured sales process, and managing customer accounts. The position involves working between multiple stores in the district. The office closes at 6 p.m.; this location is closed on Sundays. Day shift only. Bilingual Spanish is preferred. The listed pay range is $17.00–$19.00.

Extra Space Storage describes itself as the largest self-storage company in the United States by store count, with more than 4,000 stores nationwide. It seeks reliable employees with strong communication skills and a passion for helping people. Applications are accepted until the position is filled.

Requirements

• At least 1 year of customer-facing work experience.
• Current valid driver’s license and access to a reliable personal vehicle, except in New York City and Brooklyn.
• High school diploma or GED.
• Ability to perform indoor and outdoor duties with varying physical demands and exposure to seasonal weather conditions.
• Ability to stand, walk, climb stairs, bend, sit, and regularly lift or move items up to 35 pounds and occasionally up to 50 pounds.

Nice To Haves

• Sales experience.
• College education.
• Bilingual Spanish.

Responsibilities

• Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
• Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
• Maintain cleanliness through ongoing facility maintenance, including sweeping, mopping, and grounds maintenance across the office, storage buildings, and surrounding areas.
• Perform daily site safety inspections, including lock checks.
• Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
• Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
• Establish and maintain professional relationships with Extra Space employees to support the company culture.
• Perform additional duties as assigned.

Benefits

• Daytime hours with the potential for Sundays off, depending on location.
• Growth opportunities throughout the U.S.
• Competitive starting pay.
• Paid time off accrued throughout the year, increasing with years of service.
• Generous 401(k) match with Traditional and/or Roth choices.
• Affordable medical benefit options, with up to a $1,000 annual employer contribution to a Health Savings Account.
• EXTRA Healthy Wellness Program with rewards toward the medical premium.
• BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, and other items.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED