Solutions Engineer Jobs

About The Position

Requirements

• Bachelor of Science in Computer Science or 10+ years equivalent technical experience.
• 6+ years setting up, configuring, and using GCP cloud operational tools to ensure service level agreements and performance targets are met, and continued compliance with policies, standards, and guidelines.
• Experience with monitoring of OS/application-level metrics and related visualizations (GCP Cloud Monitoring, Cloud Logging, Grafana, or similar).
• 4+ years of experience in Bash shell, PowerShell, as well as Java or Python.
• Strong analytical skills with a logical mindset and problem-solving approach.
• Effective communication skills both orally and written with various audiences.
• Experience and proven ability to work remotely.
• Ability to obtain and maintain a Public Trust clearance or higher — required.
• US Citizenship required (federal contract requirement).

Nice To Haves

• Google Professional Cloud Architect certification.
• Google Professional Cloud DevOps Engineer certification.
• Google Associate Cloud Engineer certification.
• ITIL certification or ITIL knowledge.
• Department of Veterans Affairs experience.
• Public Trust or higher clearance.

Responsibilities

• Support federal clients in Cloud Operations to Enhance, Optimize, and Maintain their Computing Capabilities across their Technical Landscape.
• Work with System Administrators when Supporting Application Teams.
• Work with Project Teams to Operate and Maintain (O&M) Applications hosted on GCP (including FedRAMP-authorized GCP GovCloud environments).
• Utilize Automation Tools such as Terraform, Ansible, Cloud Deployment Manager, or similar IaC tooling.
• Assist with Upgrading, Installing, and Configuring monitoring solutions (GCP Cloud Monitoring, Cloud Logging, Grafana, or similar) for Windows and Linux servers.
• Create and maintain gold images and automation scripts.
• Assist with reporting on current infrastructure status.
• Document each application's production operations processes via a Production Operations Manual (POM).

Benefits

• Medical, Vision, Dental
• Paid Vacation & Sick Time
• Paid Federal Holidays
• 401k Retirement Plan with 100% Company Matching
• Employer Paid Life Insurance
• Continued Education Assistance
• Employee Assistance Program (EAP)
• Commuter Benefits Program
• Health Savings Account (HSA)
• Caregiver Support Program
• Adoption Assistance Program