Sr Solutions Engineer
About The Position
The Solutions Engineer is a sales and technical role within the sales organization, focused on supporting customers and partners. The role supports the sales team with technical skills and knowledge of F5 solutions, products, and the broader technology ecosystem. F5 provides training and certification to help maintain these skills. The position works toward allocated sales targets by selling relevant F5 solutions and products in North America. As a trusted adviser, the Solutions Engineer learns customers’ technical and business challenges and proposes solutions that address them. The role communicates both technical features and business benefits through a Technical Value Proposition. F5’s technologies support the development and delivery of modern applications, bridging NetOps and DevOps with multi-cloud application services from code to customer.
Requirements
- At least 8 years of experience.
- Experience as a Sales Engineer.
- Experience in traffic management and load-balancing technologies, such as F5, Citrix, Riverbed, or Kemp.
- Knowledge of HTTP, web servers, and web applications.
- Knowledge of associated protocols, including TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, and DNS.
- Skills with Linux- or UNIX-based systems.
- Skills in networking technologies and Internet security products and services.
- Experience with cloud providers such as GCP, AWS, or Azure.
- Experience or knowledge of microservices architecture, systems, and tools such as Kubernetes and Docker.
- API development and/or management experience.
- Experience in a DevOps environment, including understanding its tools, processes, and culture.
- Experience working with enterprise customers in the financial services space.
Responsibilities
- Articulate F5’s product strategy, messaging, positioning, value proposition, and solutions in relation to customer business objectives.
- Provide technical expertise through sales presentations, solution designs, demonstrations, and proof of concepts, using in-person or virtual presentations and whiteboards.
- Mentor and educate sales teams about the value of F5 solutions and relevant business drivers.
- Determine the viability of opportunities and map out organizational structures.
- Drive the sales process in partnership with the Account Manager by identifying the Technical Decision Maker and obtaining their technical validation, support, and sponsorship.
- Provide world-class customer service throughout the customer life cycle.
- Collaborate with internal technical and sales resources, share best practices and updates, and offer or seek expertise as needed.
Benefits
- Potential incentive compensation, bonus, and restricted stock units.
- Benefits are offered; details are available through F5’s benefits information.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
