Sr Solutions Engineer
About The Position
The Solutions Engineer is a sales and technical role in the sales organization, focused on customers and partners. The role supports the sales team by providing technical expertise and knowledge of F5 solutions. The Solutions Engineer is expected to understand F5 products and the broader ecosystem, with training and certification provided to maintain those skills. The role’s objective is to help achieve the allocated sales target by selling relevant F5 solutions and products in North America. As a trusted adviser, the Solutions Engineer learns customers’ technical and business challenges and proposes effective solutions. The role communicates both technical features and business benefits through a Technical Value Proposition. F5’s technologies support the development and delivery of modern applications, connecting NetOps and DevOps with multi-cloud application services from code to customer.
Requirements
- Bachelor of Science or Bachelor of Arts degree in a relevant field such as computer science, electrical engineering, or management information systems, or equivalent experience.
- Experience as a Sales Engineer.
- Experience with traffic management and load-balancing technologies, such as F5, Citrix, Riverbed, or Kemp.
- Knowledge of HTTP, web servers, and web applications.
- Knowledge of associated protocols, including TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, and DNS.
- Skills in Linux- or UNIX-based systems.
- Skills in networking technologies and Internet security products and services.
- Experience with cloud providers such as GCP, AWS, or Azure.
- Experience or knowledge of microservices architecture, systems, and tools such as Kubernetes and Docker.
- API development and/or management experience.
- Experience in a DevOps environment, including understanding its tools, processes, and culture.
- Experience working with enterprise customers in the financial services space.
- At least 8 years of experience.
- Technical skills or knowledge in intelligent load balancing, application acceleration, application request routing, web serving, dynamic content caching, and SSL and compression offload.
Responsibilities
- Articulate F5 product strategy, messaging, positioning, value proposition, and solutions in relation to customer business objectives.
- Provide technical expertise through sales presentations, solution designs, demonstrations, and proofs of concept, in person or virtually, including whiteboarding.
- Mentor and educate sales teams on the value of F5 solutions and business drivers.
- Determine opportunity viability and map organizational structure.
- Partner with the Account Manager to drive the sales process by identifying the Technical Decision Maker and obtaining technical validation, support, and sponsorship.
- Provide world-class customer service throughout the customer life cycle.
- Collaborate with internal technical and sales resources, share best practices and updates, and offer and seek expertise as needed.
Benefits
- Incentive compensation may be offered.
- Bonus may be offered.
- Restricted stock units may be offered.
- Benefits are available; specific benefits are not detailed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
