Solutions Engineer lll

F5 • Field Township, IL

1d • $115,800 - $173,800 • Remote

About The Position

The Solutions Engineer (SE) is a sales and technical role in F5’s sales organization, focused on supporting customers and partners with technical expertise on F5 solutions. The SE works with the sales team to help achieve allocated sales targets by selling relevant F5 solutions and products to large Service Providers in North America, in partnership with the Sales Director and Service Provider Team.

As a trusted adviser, the SE learns customers’ technical and business challenges and proposes solutions that address them. The role presents both technical features and business benefits, and includes explaining F5’s product strategy and value proposition, designing and demonstrating solutions, and supporting customer technical validation. F5 provides training and certification to help employees maintain relevant technical skills.

Requirements

• At least 5 years of experience.
• Experience as a Sales Engineer.
• Experience with traffic management and load-balancing technologies, such as F5, Citrix, Riverbed, or Kemp.
• Knowledge of HTTP, web servers, and web applications.
• Knowledge of associated protocols, including TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, and DNS.
• Skills in Linux- or UNIX-based systems.
• Skills in networking technologies and Internet security products and services.
• Experience with cloud providers such as GCP, AWS, or Azure.
• Experience or knowledge of microservices architecture, systems, and tools such as Kubernetes and Docker.
• API development and/or management experience.
• Experience in a DevOps environment, including understanding its tools, processes, and culture.
• Experience working with enterprise customers in the financial services space.
• A BS/BA degree in a relevant field such as computer science, electrical engineering, or management information systems, or equivalent experience.
• Knowledge of intelligent load balancing, application acceleration and request routing, web serving, dynamic content caching, and SSL and compression offload.

Responsibilities

• Articulate F5’s product strategy, messaging, positioning, value proposition, and solutions in relation to customer business objectives.
• Provide technical expertise through sales presentations, solution designs, demonstrations, and proofs of concept, using in-person or virtual presentations and whiteboards.
• Mentor and educate sales teams on the value of F5 solutions and related business drivers.
• Determine opportunity viability and map the customer’s organizational structure.
• Drive the sales process with the Account Manager by identifying the Technical Decision Maker and securing technical validation, support, and sponsorship.
• Provide world-class customer service throughout the customer life cycle.
• Collaborate with internal technical and sales resources, share best practices and updates, and offer or seek expertise as needed.

Benefits

• The role may include incentive compensation, a bonus, and restricted stock units.
• F5 offers benefits; details are available through the company’s benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level