Solutions Engineer lll

F5•New York, NY
•$139,000 - $208,600•Hybrid

About The Position

The Solutions Engineer is a sales and technical role within F5’s sales organization, focused on supporting customers and partners. The role provides technical expertise and knowledge of F5 solutions to support the sales team and help customers address technical and business challenges. The Solutions Engineer acts as a trusted adviser, proposing effective solutions and explaining both their technical features and business benefits. The role supports sales of F5 solutions and products to large Service Providers in North America, partnering with the Sales Director and Service Provider Team to achieve allocated sales targets. F5 provides training and certification to help Solutions Engineers maintain relevant product and ecosystem knowledge.

Requirements

  • At least 5 years of experience.
  • Bachelor’s degree in a relevant field such as computer science, electrical engineering, or management information systems, or equivalent experience.
  • Experience as a Sales Engineer.
  • Experience with traffic management and load-balancing technologies, such as F5, Citrix, Riverbed, or Kemp.
  • Knowledge of HTTP, web servers, and web applications.
  • Knowledge of associated protocols, including TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, and DNS.
  • Skills with Linux- or UNIX-based systems.
  • Skills in networking technologies and Internet security products and services.
  • Experience with cloud providers such as GCP, AWS, or Azure.
  • Knowledge of or experience with microservices architectures, systems, and tools such as Kubernetes and Docker.
  • API development and/or management experience.
  • Experience in a DevOps environment, including understanding its tools, processes, and culture.
  • Experience working with enterprise customers in the financial services space.
  • Technical knowledge or experience with intelligent load balancing, application acceleration, application request routing, web serving, dynamic content caching, and SSL and compression offload.

Responsibilities

  • Articulate F5 product strategy, messaging, positioning, value proposition, and solutions in relation to customer business objectives.
  • Provide technical expertise through sales presentations, solution designs, demonstrations, and proofs of concept using in-person or virtual presentations, whiteboards, and other mediums.
  • Mentor and educate sales teams on the value of F5 solutions and related business drivers.
  • Determine opportunity viability and map the customer’s organizational structure.
  • Partner with the Account Manager to drive the sales process, identify the Technical Decision Maker, and obtain technical validation, support, and sponsorship.
  • Provide world-class customer service throughout the customer life cycle.
  • Collaborate with internal technical and sales resources, share best practices and updates, and offer or seek expertise as needed.

Benefits

  • Incentive compensation may be offered.
  • Bonus may be offered.
  • Restricted stock units may be offered.
  • Benefits are referenced on F5’s careers benefits page; specific benefits are not listed in the posting.
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