Solutions Engineer lll

F5•Minneapolis, MN
•$104,200 - $156,400•Remote

About The Position

The Solutions Engineer (SE) is a sales and technical role within F5’s sales organization, focused on supporting customers and partners. The SE supports the sales team with technical expertise and knowledge of F5 solutions, products, and the broader technology ecosystem. The role’s objective is to help achieve allocated sales targets by selling relevant F5 solutions and products to major Service Providers in North America, in partnership with the Sales Director and Service Provider Team. The SE serves as a trusted adviser to customers, learning their technical and business challenges and proposing effective solutions. The role communicates both the technical features and business benefits of F5 offerings, which include technologies for developing and delivering modern applications and multi-cloud application services spanning code to customer. F5 provides training and certification to help SEs maintain relevant product and ecosystem knowledge.

Requirements

  • Bachelor’s degree in a relevant field such as computer science, electrical engineering, or management information systems, or equivalent experience.
  • Experience as a Sales Engineer.
  • Experience with traffic management and load-balancing technologies, such as F5, Citrix, Riverbed, or Kemp.
  • Knowledge of HTTP, web servers, and web applications.
  • Knowledge of associated protocols, including TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, and DNS.
  • Skills with Linux- or UNIX-based systems.
  • Skills in networking technologies and Internet security products and services.
  • Experience with cloud providers such as GCP, AWS, or Azure.
  • Experience or knowledge of microservices architecture, systems, and tools such as Kubernetes and Docker.
  • API development and/or management experience.
  • Experience in a DevOps environment, including understanding its tools, processes, and culture.
  • Experience working with enterprise customers in the financial services space.
  • At least 5 years of experience.

Responsibilities

  • Articulate F5 product strategy, messaging, positioning, value proposition, and solutions in relation to customer business objectives.
  • Provide technical expertise through sales presentations, solution designs, demonstrations, and proofs of concept, delivered in person or virtually and using methods such as whiteboarding.
  • Mentor and educate sales teams about the value of F5 solutions and relevant business drivers.
  • Determine opportunity viability and map the customer’s organizational structure.
  • Partner with the Account Manager to drive the sales process, identify the Technical Decision Maker, and obtain technical validation, support, and sponsorship.
  • Provide world-class customer service throughout the customer life cycle.
  • Collaborate with internal technical and sales resources, share best practices and updates, and offer or seek expertise as needed.

Benefits

  • Incentive compensation may be offered.
  • Bonus may be offered.
  • Restricted stock units may be offered.
  • Benefits are available; specific benefits are described on F5’s careers benefits page.
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