Solutions Engineer Jobs

About The Position

Requirements

• 3-5 years of experience in a technical, customer-facing role: solutions engineering, implementation, technical account management, or similar
• Strong SQL skills and comfort working directly with customer data during migration and transformation
• Experience with API integrations and enough backend fluency to troubleshoot issues confidently and know when to bring in engineering
• Excellent communication skills. You move easily between explaining a technical constraint to a business stakeholder and working through details with a customer's engineering team
• Real curiosity about AI governance, risk, or compliance, and an eagerness to build expertise in the space
• Comfort with ambiguity. Every customer's environment and requirements look a little different, and you enjoy figuring out the right approach each time

Nice To Haves

• Familiarity with MLOps tools (MLflow, Weights & Biases, SageMaker, or similar)
• Exposure to cybersecurity or GRC tooling (Vanta, OneTrust, ServiceNow GRC, or similar)
• Experience in legaltech, cybersecurity, or another regulated/compliance-driven market
• Prior experience at an early or growth-stage startup

Responsibilities

• Lead customer data migrations into Trustible, including mapping, transformation, and validation
• Configure the platform to match each customer's governance structure, workflows, and permissions model
• Build and maintain integrations between Trustible and customer tools (ML platforms, ticketing systems, identity providers, and similar)
• Troubleshoot technical issues during onboarding and beyond, partnering closely with engineering on the trickiest ones
• Work with customer teams to understand their AI governance program and translate that into platform configuration
• Contribute to internal tooling and scripts that make onboarding faster and more repeatable
• Document integration patterns and configuration playbooks so the team can scale without reinventing the work each time

Benefits

• Base salary: competitive, commensurate with experience
• Meaningful equity in an early-stage, venture-backed company
• Health, dental, and vision coverage
• Unlimited PTO