Solution Engineer Jobs

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About The Position

3E is seeking a Pre-sales Solutions Engineer - OT/IT to help grow SynaptiQ, its digital platform for operational asset management and analytics, in the North American renewable energy market. The role serves as a technical advisor in customer conversations, demonstrating how SynaptiQ supports renewable asset performance optimization throughout the project lifecycle and connects to customers’ existing operational data and systems. The position is part of the Commercial (Sales) team and collaborates with Sales, Product Management, Engineering, Operations, and Customer Success. It reports to the Presales Manager and works with colleagues in Europe as needed. The role requires autonomy and initiative, with ownership and influence in building playbooks, demo assets, and qualification standards as the US office grows. The engineer owns the technical side of the North American sales cycle, from discovery through demonstrations, pilots, proposals, and handover to delivery. The role also serves as the pre-sales team’s OT/IT integration subject matter expert, supporting colleagues in North America and Europe with integration assessments, feasibility, design, and risk identification.

Requirements

  • At least 3 years in industrial or utility OT environments, including hands-on systems integration and meaningful renewable energy exposure.
  • Understanding of operations in at least one relevant asset class, such as solar, battery storage, or wind, and ability to engage credibly with asset managers, O&M providers, IPPs, developers, and EPCs.
  • At least 3 years in a sales, pre-sales, or customer-facing commercial role, such as pre-sales, solutions engineering, systems integration, or implementation.
  • Hands-on IT/OT integration experience, personally designing, configuring, or troubleshooting operational data integration involving SCADA, data acquisition systems, industrial gateways, local data buffering, or historians.
  • Ability to assess source interfaces, tag mapping, timestamps, units, sampling intervals, missing data, and historical data transfer, and to design and execute an integration plan.
  • Ability to facilitate technical discovery workshops, ask incisive questions, and present to technical and business audiences.
  • Solid SaaS and cloud fundamentals, including the ability to explain architecture, integration, and implementation concepts practically.
  • Experience with relevant industrial protocols or interfaces, such as Modbus, OPC-UA, MQTT, or REST APIs.
  • Autonomy, initiative, and ability to move work forward independently while seeking help early when needed.
  • Fluent spoken and written English and strong presentation skills.
  • Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field.
  • Authorization to work in the United States.
  • Willingness to travel occasionally for customer meetings, events, and internal alignment as needed.

Nice To Haves

  • Comfort with hybrid, multi-technology portfolios combining solar, storage, and wind.
  • Fluency with data and analytics, including KPI frameworks, data quality, performance modelling, dashboarding, and reporting.
  • Familiarity with US market context, including ERCOT, CAISO, PJM, and NERC requirements.
  • Spanish or other additional languages useful across North America and Latin America.
  • Experience with pre-sales tools such as Salesforce or HubSpot, demo environments, API tools such as Postman, and practical SQL or Python skills.
  • Experience with OPC-UA and MQTT protocols.

Responsibilities

  • Lead technical activities throughout the sales cycle, partnering with Sales to qualify opportunities and shape solutions.
  • Run tailored SynaptiQ demonstrations and presentations for technical and executive audiences, connecting platform features to customer operational and financial outcomes.
  • Facilitate technical discovery workshops to map customer workflows, data landscapes, integration surfaces, security constraints, and success criteria.
  • Define success criteria, coordinate data access and configuration, and drive pilots and proofs of concept toward expected outcomes.
  • Contribute technical content to proposals, including statements of work, technical assumptions, architecture and integration notes, and implementation approaches.
  • Assess how customer SCADA, data acquisition systems, historians, gateways, and APIs can connect to SynaptiQ; identify prerequisites, unsupported interfaces, data-quality issues, and operational or cybersecurity constraints.
  • Develop discovery questions, compatibility information, security documentation, and a partner capability map to scale the integration practice across North America and Europe.
  • Share market feedback, customer needs, objections, competitor signals, and demo improvements with Product and internal teams, and translate recurring integration demand into platform roadmap input.
  • Support colleagues in North America and Europe in assessing integration requirements, feasibility, integration project design, and risks.
  • Travel occasionally for customer meetings, events, and internal alignment as needed.

Benefits

  • Unlimited PTO
  • Health plan through United Healthcare for employee and family, with employee contribution ranging from 15% to 30% depending on the plan selected
  • Optional dental and vision insurance, with 50% employer coverage
  • Life insurance
  • 401(k) employer match: 100% of employee contributions up to 4% of salary, and 50% between 4% and 6%
  • $60 monthly phone allowance
  • Base salary aligned with experience

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