GIS Solution Engineer - Local Government (New York)
About The Position
As a GIS subject matter expert, the GIS Solution Engineer identifies appropriate analysis tools and develops innovative solutions for customers’ complex business challenges. The role is part of an account team and involves advising customers, demonstrating the value of GIS, and explaining how GIS can reveal patterns, trends, and insights. The position supports customers’ success in a culture that encourages creativity, collaboration, and passion. The engineer builds expertise in state and local government and ArcGIS, works with account teams on sales strategies, and proposes ways to align Esri technology with customers’ business needs. The role also includes designing and presenting technical demonstrations and offering best practices for using, deploying, and administering Esri technology.
Requirements
- At least 2 years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications.
- At least 1 year of experience working in or supporting state or local government.
- Understanding of ArcGIS in an IT context, including areas such as hardware, storage, security, networking, web services, virtualization, and cloud computing.
- Experience in technical consulting and conceptual solution design, and an understanding of sales and business development processes.
- Experience with geodatabases and underlying DBMS technology.
- Knowledge of cloud computing concepts and environments such as Microsoft Azure or AWS.
- Remarkable presentation, interpersonal, and listening skills.
- Ability to travel domestically or internationally 25–50%.
- Bachelor’s degree in geography, computer science, or a related field.
- Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available.
Nice To Haves
- Ability to troubleshoot client issues related to Esri application deployment and system architecture.
- Experience integrating software solutions with business systems such as data warehousing, BI, CRM, ERP, and analytics platforms.
- Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
- Basic understanding of artificial intelligence and machine learning concepts.
- Programming and scripting experience with languages such as Python and JavaScript.
- Master’s degree in geography, computer science, or a related field.
Responsibilities
- Build relationships with customers and present, demonstrate, and support the selling of Esri software and solutions as part of an account team.
- Support the account team in planning and executing sales strategies.
- Develop subject matter expertise in state and local government and technical expertise in ArcGIS.
- Communicate Esri technologies and messaging to customers, anticipate customer needs, and identify relevant technology trends.
- Craft and propose solutions that show how GIS can address customers’ critical challenges and provide business value.
- Define and deliver strategies that align Esri technology with customers’ business needs.
- Design and present technical demonstrations and presentations for technical and non-technical customers.
- Provide best practices for using, deploying, and administering Esri technology.
- Present at conferences and trade shows.
Benefits
- Medical, dental, and vision benefits.
- Basic and supplemental life insurance for employees and their families.
- 401(k) and profit-sharing programs.
- Minimum accrual of 80 hours of vacation leave.
- Twelve paid holidays throughout the calendar year.
- Opportunities for personal and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
