Shopper Jobs

About The Position

Responsibilities

• Develop and support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
• Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing products, checking order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock merchandise.
• Complete work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; identifying priorities and deadlines; communicating progress; recommending improvements; and adapting to change and feedback.
• Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
• Comply with company policies, procedures, and ethics standards by implementing action plans, using the Open Door Policy, and applying these standards in business processes and practices.
• Promote an inclusive, collaborative workplace; build trusting relationships; communicate positively; help develop and mentor others; and recognize their contributions.
• Act with integrity and accountability, model company values, and support the company’s goal of becoming a regenerative company.
• Put customers and Members first, make decisions based on reliable information, balance priorities, and consider how individual work affects team results.
• Show curiosity and a desire to learn, take calculated risks, demonstrate resilience, drive continuous improvement, use new technologies and skills, and support others through change.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off (PTO and/or PPTO)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs
• Performance-based bonus awards