(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying orders and invoices, securing orders until Members arrive, and following up on out-of-stock merchandise. The associate also provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains Facility safety by following safety procedures and standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations. The associate completes assigned work using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; manages priorities and deadlines; communicates progress; and adapts to change and feedback. The role is guided by Walmart’s values and expectations, including respect for individuals, integrity, customer and Member service, and continuous improvement. Associates are expected to build trusting working relationships, communicate positively, help develop others, act ethically and accountably, make informed decisions, learn, and support change. The position is located at the Sam’s Club facility at 12205 West Rd, Jersey Village, Texas.
Responsibilities
- Develop and support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, spotting forklifts properly, handling and disposing of hazardous materials correctly, following steel standard guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items until Member pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities, deadlines, and expectations; communicate progress; and identify improvement opportunities.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, and ethical standards, including implementing action plans and using the Open Door Policy.
- Build respectful and trusting relationships, communicate with impact and positivity, contribute to teamwork, and help develop and mentor others.
- Maintain integrity, ethics, and compliance; model company values; act accountably, honestly, fairly, and transparently; and consider how work affects customers, Members, associates, and other stakeholders.
- Support continuous improvement by learning, taking calculated risks, using new technologies and skills, and helping others through change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
