(USA) Personal Shopper - Sam's

Walmart•Nashville, TN

1d•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role also fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe conditions. The associate completes assigned work using Company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; manages priorities and deadlines; communicates progress; and adapts to feedback and change. The role is expected to demonstrate Walmart’s values and standards of ethics and integrity, contribute to an inclusive and supportive workplace, build trusting relationships, help develop others, serve Members, and pursue continuous improvement.

Responsibilities

Provide information about Membership benefits and promote the value of Company products and services.
Process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, adhering to steel standards, and correcting or reporting unsafe situations.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing items, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
Comply with Company policies, procedures, and standards of ethics and integrity, including implementing action plans and using the Open Door Policy.
Demonstrate respect for individuals by embracing differences, fostering belonging, communicating positively, building relationships, and helping develop and mentor others.
Act with integrity and accountability, model Walmart values, and support the Company’s goal of becoming a regenerative company.
Serve customers and Members, make decisions based on reliable information, and consider how individual work affects team results.
Pursue excellence through learning, calculated risks, resilience, continuous improvement, and support for others through change.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education benefits, including eligible programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.