Shipping Manager Jobs

About The Position

Requirements

• Bachelor’s degree in business management, supply chain management or related field.
• 5+ years experience in shipping/receiving, international shipping, warehouse coordination, logistics, and/or facility operations.
• Strong organizational and documentation skills.
• Experience with package tracking systems or inventory software.
• Ability to lift 30-50 lbs and work in a fast-paced operational environment.
• Availability to work flexible schedules to accommodate priority deliveries.
• Valid NYS Driver’s License.

Nice To Haves

• Experience in large venue operations (sports, gaming, hospitality and entertainment).
• Strong understanding of warehousing and distribution processes.
• Proficient in Microsoft Office Suite and inventory management software/
• Familiarity with secure facility environments.
• Experience coordinating multi-building campuses.

Responsibilities

• Serve as the primary coordinator for all incoming and outgoing mail, packages, freight, and courier services for all NYRA facilities.
• Supports the implementation of Shipping and Receiving department workflow as a function of procurement policy.
• Inspect, log, and track all deliveries in a centralized tracking system.
• Verify quantities, condition, and proper documentation before acceptance.
• Enter receiving in SAP Ariba Procurement system and attach receiving documents.
• Coordinate timely internal distribution to departments, backstretch offices, racing operations, food & beverage, security, veterinary services and gaming operations.
• Manage interoffice shipments and outgoing vendor returns.
• Liaise with Purchasing/Accounts Payable to notify of receiving discrepancies and/or returns.
• Manages NYRA relationship with major carriers (UPS, USPS, FedEx, DHL) and Mail Services Providers (Pitney Bowes).
• Oversee daily dock scheduling and ensure efficient use of dock space.
• Conduct periodic dock inspections, including monitoring dock equipment and request maintenance as needed.
• Coordinate and enforce delivery windows with vendors, suppliers, and contractors.
• Review Purchase Orders in SAP Ariba for expected delivery dates to prepare for deliveries and follow up with vendors/departments on past due deliveries.
• Ensure compliance with security and safety protocols (including but not limited to OSHA) and logistic operations.
• Maintain organized staging areas and secure storage for high-value or temperature-sensitive deliveries.
• Maintain chain-of-custody documentation for sensitive materials (e.g. wagering equipment, IT assets, financial documents).
• Ensure compliance with New York State gaming regulatory requirements where applicable.
• Serve as the primary point of contact for delivery vendors.
• Coordinate large or specialty freight deliveries (kitchen equipment, racing infrastructure, event equipment, etc.).
• Support capital projects by managing specific deliveries.
• Assist in tracking vendor performance and recurring delivery schedules.
• Maintain digital logs of incoming shipments, carrier information, internal department receipt confirmation, and delivery exceptions or damage reports.
• Assist departments with proof-of-delivery documentation.
• Manage receiving component of all open purchase orders in SAP Ariba.
• Routinely provide management with standard reporting of key metrics including but not limited to operations, exceptions, order status, and discrepancies.
• Oversee duties and responsibilities of 3+ Shipping/Receiving and Mailroom personnel.
• Manage staff schedule to ensure proper coverage of loading dock for routine package delivery and increased volume for large events, i.e. Belmont Stakes Racing Festival.
• Delegate responsibilities in accordance with skill level to ensure efficient workflow and optimal team performance.
• Review the work of staff including but not limited to logs, schedules, exception reporting, and SAP Ariba data entry.
• Develop and maintain policies and procedures for the Receiving Department and influence companywide policies and procedures as it relates to receiving.
• Interact with the Building Services, Associate Director to ensure appropriate staffing.