Shipping Manager Jobs

About The Position

Requirements

• Bachelor's degree in Supply Chain Management, Business, Operations Management, Logistics, or a related field preferred. Equivalent experience will be considered.
• 5+ years of progressive shipping, warehouse, logistics, or distribution experience.
• Minimum 1 year of leadership experience managing supervisors or multiple warehouse teams.
• Experience managing inventory accuracy, cycle counts, inventory reconciliation, and warehouse inventory controls.
• Strong understanding of inventory management principles, warehouse operations, and ERP/WMS inventory transactions.
• Experience in a manufacturing, distribution, or high-volume eCommerce fulfillment environment.
• Proficiency with professional software including Microsoft Office or Google G-Suite and virtual connectivity tools such as Slack or Teams.

Nice To Haves

• Experience in manufacturing operations.
• Experience within HVAC, air filtration, or industrial manufacturing.
• Lean Manufacturing, Six Sigma, or Continuous Improvement training.
• Forklift certification or experience managing powered industrial equipment operations.
• Experience managing multiple shifts and/or 7/day/week operations.
• Knowledge of DOT regulations and transportation compliance.

Responsibilities

• Lead all outbound shipping operations across multiple shifts, ensuring safe, efficient, and accurate execution.
• Supervise, coach, and develop Shipping Supervisors and frontline warehouse associates.
• Establish daily and weekly labor plans based on production schedules, customer demand, and carrier schedules.
• Ensure customer orders are picked, packed, staged, loaded, and shipped accurately and on time.
• Plan and execute intercompany distribution shipments to downstream Distribution Centers in Toronto and New Jersey.
• Oversee inventory accuracy within the shipping department by ensuring accurate inventory transactions, reconciliations, and movement of finished goods within the ERP/WMS.
• Collaborate with the Production team to ensure finished goods are available to meet customer shipping requirements.
• Monitor shipping performance, productivity, quality, and service levels while identifying opportunities for improvement.
• Drive accountability through KPIs including On Time Shipping, Shipping Accuracy, Productivity, and Lead Times.
• Develop staffing plans and participate in hiring, onboarding, training, coaching, performance management, and succession planning.
• Conduct regular performance reviews and provide ongoing coaching to supervisors and team members.
• Collaborate with Production, Inventory, Customer Service, and Procurement to resolve operational challenges.
• Manage relationships with parcel carriers, LTL providers, and freight partners.
• Ensure compliance with customer shipping requirements and carrier regulations.
• Analyze shipping data and operational metrics to identify trends and implement process improvements.
• Lead Lean Manufacturing, 5S, and continuous improvement initiatives within the shipping department.
• Monitor departmental expenses, labor utilization, and shipping supplies to control operating costs.
• Ensure compliance with OSHA standards, company safety policies, and quality procedures.
• Investigate shipping errors, customer complaints, and operational issues while implementing corrective actions.
• Serve as the primary escalation point for shipping-related operational issues.
• Support year-end physical inventories and cycle count activities as needed.
• Foster a culture of teamwork, accountability, engagement, and continuous improvement.