Shipping & Receiving Manager

North Coast Seafoods•Boston, MA

18h

About The Position

The Shipping & Receiving Manager is responsible for all products received into or shipped out of a facility during an assigned shift. The role ensures shipment accuracy, deadline compliance, and daily inventory counts. The manager supervises the loading dock floor and oversees receiving, inventory control and cooler or freezer operations, and shipping. They maintain company standards for quality control, safety, and standard operating procedures, and direct staff through subordinate leadership to deliver accurate, on-time shipments. This position reports to the Plant Operations Manager. North Coast Seafoods describes its workplace as inclusive and family-oriented, with approachable leadership and opportunities for growth and long-term employment. The company offers competitive compensation packages, including comprehensive health care coverage, vacation, and a 401(k) to full-time benefit-eligible employees. Employees may also purchase seafood at cost.

Requirements

At least 5 years of progressive experience in shipping and receiving, logistics, or transportation operations.
At least 3 years of experience managing others.
Certified PIT Trainer.
OSHA-10 Certified.
Valid, clean driver's license and ability to drive box trucks when needed.
Valid DOT Card.
Firm grasp of shipping and receiving operations in a high-volume environment.
Exceptional organizational and analytical skills.
Detail-oriented.
Ability to prioritize and multitask, with strong time-management skills.
Proactive thinker with strong logical reasoning and problem-solving skills.
Ability to work well on a team while managing, coaching, and training direct reports.
Competent writing and communication skills, including the ability to communicate technical information.
Demonstrated ability to effectively manage safety and quality systems across a department.
Strong project-management and organizational skills, including the ability to prioritize and manage multiple tasks and projects on time.
Exceptional interpersonal skills and ability to build organizational relationships and garner support.
Ability to provide leadership, resolve employee issues, and support and train department managers.
Ability to lift 30–50 pounds.
Ability to work up to a 10-hour workday, standing or walking most of the day.
Ability to perform single grasping, fine manipulation, pushing, and pulling.
Ability to bend, twist, squat, and reach.
Ability to work in wet and dry conditions and in temperatures below 32 degrees.
Ability to work around FDA-approved cleaning chemicals.
Ability to work Monday through Friday and weekends when needed.
Ability to use tools and equipment including knives, box cutters, electric pallet jacks, and other heavy machinery.

Nice To Haves

Experience in the food or seafood industry.

Responsibilities

Oversee the flow of goods, including shipping and receiving product.
Ensure all department functions comply with company standards.
Review paperwork for accuracy, including weights and lot numbers.
Understand the inventory system and train others to use it.
Organize and monitor storage and distribution of received goods.
Ensure orders are picked correctly, loaded onto trucks, and ready to ship on time.
Ensure the right products are delivered to the right locations on time.
Ensure quality, quantity, and customer satisfaction requirements are met.
Conduct daily inventory of coolers and warehouse freezers.
Maintain the cleanliness and organization of coolers and warehouse freezers.
Track and report back orders, short-list items, and unfulfilled orders to leadership.
Develop, train, and motivate the team.
Manage safety and quality systems across the department.
Provide leadership and resolve employee problems, complaints, and grievances.
Support and train department managers to achieve goals.
Promote performance, workplace safety, teamwork, and open communication.