Shipping & Receiving Manager

North Coast Seafoods • Boston, MA

12d

About The Position

The Shipping & Receiving Manager is responsible for all products received into and shipped out of an assigned facility during an assigned shift. The role oversees the loading dock and the department’s receiving, inventory control and cooler or freezer operations, and shipping functions. The manager ensures shipment accuracy, deadlines, daily inventory counts, and compliance with company quality-control, safety, and standard operating procedures. Through subordinate leadership, the manager directs and plans staff activities to deliver accurate, on-time shipping. This position reports to the Plant Operations Manager.

This is a full-time, non-exempt position. The work involves standing and walking for most of a workday of up to 10 hours, handling products and equipment, and working in wet or dry conditions and in temperatures below 32 degrees. The position may require weekend work when needed and driving box trucks as needed.

Requirements

• At least 5 years of progressive experience in shipping and receiving, logistics, or transportation operations.
• At least 3 years of experience managing others.
• Certified PIT Trainer.
• OSHA-10 Certified.
• Valid and clean driver’s license and ability to drive box trucks when needed.
• Valid DOT Card.
• Firm grasp of shipping and receiving operations in a high-volume environment.
• Exceptional organizational and analytical skills; detail-oriented.
• Ability to prioritize and multitask with strong time-management skills.
• Proactive thinker with strong reasoning and problem-solving skills.
• Ability to work well on a team while managing, coaching, and training direct reports.
• Competent writing and communication skills, including the ability to communicate technical information.
• Experience and demonstrated ability to manage safety and quality systems across a department.
• Strong project-management and organizational skills, including the ability to prioritize and manage multiple tasks and projects on time.
• Exceptional interpersonal skills and ability to build relationships and garner support across an organization.
• Ability to provide leadership and resolve employee problems, complaints, and grievances.
• Ability to provide support and training to department managers to achieve goals.
• Ability to lift 30–50 pounds.
• Ability to work up to a 10-hour workday, standing and walking most of the day.
• Ability to perform single grasping, fine manipulation, pushing, and pulling by hand.
• Ability to bend, twist, squat, and reach.
• Ability to work in wet and dry conditions and in temperatures below 32 degrees.
• Ability to work Monday through Friday and weekends when needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.

Nice To Haves

• Experience in the food or seafood industry.

Responsibilities

• Oversee the flow of goods, including shipping and receiving products.
• Ensure department functions comply with company standards.
• Review paperwork for accuracy, including weights and lot numbers.
• Understand the inventory system and train others to use it.
• Organize and monitor the storage and distribution of received goods.
• Ensure orders are picked correctly, loaded onto trucks, and ready to ship on time.
• Ensure the right products are delivered to the right locations on time, while meeting quality, quantity, and customer-satisfaction expectations.
• Conduct daily inventory of coolers and warehouse freezers and maintain their cleanliness and organization.
• Track and report back orders, short-list items, and unfulfilled orders to leadership.
• Develop, train, and motivate the team.
• Manage safety and quality systems across the department.
• Provide leadership, resolve employee problems, complaints, and grievances, and support and train department managers to achieve goals.
• Promote performance, workplace safety, teamwork, and open communication.

Benefits

• Comprehensive health care coverage for full-time benefit-eligible employees.
• Vacation for full-time benefit-eligible employees.
• 401(k) for full-time benefit-eligible employees.
• Access to seafood at cost.
• Inclusive work environment and opportunities for growth and long-term employment, including mentorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed