Shipping & Receiving Manager

Cirkul•Tampa, FL

5d•Onsite

About The Position

The Shipping & Receiving Manager oversees inbound and outbound shipments to ensure materials, products, and retail customer orders move efficiently, accurately, and safely through Cirkul’s operations and ship on time. The role manages daily shipping and receiving execution, carrier coordination, team performance, and the Pick & Pack team responsible for case-pick operations. The manager supports production demands and retail order fulfillment while maintaining inventory accuracy, controlling shipping efficiencies, and meeting the needs of internal teams and external customers. As Cirkul grows across retail, e-commerce, and other sales channels, this leader balances daily execution with process improvement, develops a high-performing team, and identifies ways to improve speed, accuracy, and cost efficiency. The position is hands-on and works on-site, adapting to changing operational demands and shipment volumes.

Requirements

At least 7 years of experience in shipping, receiving, warehouse, distribution, or logistics operations.
At least 2 years in a supervisory or management role.
Experience leading teams in a fast-paced warehouse, distribution center, manufacturing, or consumer packaged goods environment.
Demonstrated success managing inbound receiving and outbound shipping, including carrier coordination, shipment scheduling, documentation, and order fulfillment.
Strong understanding of inventory control, receiving discrepancies, inventory transactions, cycle counting, and warehouse accuracy.
Experience managing operational KPIs, analyzing performance data, and implementing process improvements that increase productivity, accuracy, and cost efficiency.
Proficiency with warehouse management systems, enterprise resource planning systems, and Microsoft Excel or Google Sheets.
Experience coordinating with freight carriers, third-party logistics providers, and internal supply chain stakeholders.
Strong leadership, communication, organization, and problem-solving skills, including the ability to manage competing priorities in a dynamic environment.
Hands-on management approach and demonstrated ability to hold teams accountable while building a positive, productive, safety-focused culture.
Knowledge of warehouse safety practices, material-handling equipment, and applicable shipping and receiving procedures.
Ability to work on-site and adapt to changing operational demands, including fluctuating shipment volumes and business priorities.
Must be authorized to work in the United States without current or future employment visa sponsorship.

Responsibilities

Oversee daily shipping and receiving operations to ensure inbound deliveries and outbound shipments are processed accurately, safely, and on schedule.
Monitor key performance indicators such as on-time shipping, receiving accuracy, order accuracy, dock-to-stock time, labor productivity, and freight costs.
Analyze operational performance, identify gaps, and implement corrective actions to improve throughput, accuracy, and efficiency.
Ensure the team meets shipping deadlines, production requirements, and customer fulfillment expectations.
Manage end-to-end inbound and outbound logistics, including shipment scheduling, receiving, documentation, and order fulfillment.
Address shipment delays, receiving discrepancies, inventory errors, and capacity constraints.
Identify improvements to workflows, dock utilization, labor planning, and shipping and receiving processes.
Ensure receipts, transfers, and shipments are accurately documented in applicable systems.
Maintain compliance with company procedures, workplace safety standards, equipment requirements, and applicable shipping and receiving regulations.
Prioritize shipments and receiving activities according to business needs, production schedules, customer commitments, and available resources.
Make decisions about labor allocation, carrier coordination, dock scheduling, and workflow adjustments.
Troubleshoot operational challenges and take corrective action to minimize delays and disruptions.
Balance service levels, freight costs, labor efficiency, and operational capacity when making decisions.
Lead, coach, and develop shipping and receiving team members, setting expectations for productivity, accuracy, attendance, and safety.
Coordinate with warehouse, inventory, production, planning, procurement, and customer-facing teams to prioritize shipments and manage incoming materials.
Build relationships with freight carriers and logistics partners to resolve service issues, address missed pickups, and improve delivery performance.
Communicate operational priorities, shipment risks, delays, and resolutions to relevant stakeholders.
Maintain accurate shipping and receiving records and ensure inventory movements are properly documented.
Establish consistent processes that support inventory integrity, operational accountability, and compliance.
Reinforce safe work practices and ensure team members follow procedures for material handling and equipment use.
Hold team members accountable while fostering transparency, reliability, and continuous improvement.
Fulfill retail partner and direct-to-consumer orders accurately and on time.
Coordinate with internal teams to meet retailer shipping requirements, delivery windows, and customer commitments.
Identify and communicate potential shipment delays or fulfillment issues that could affect customers.
Improve the shipping experience while balancing customer expectations with operational efficiency and cost.