Shipping & Receiving Manager

Cirkul, Inc•Tampa, FL

12h•Onsite

About The Position

The Shipping & Receiving Manager oversees Cirkul’s inbound and outbound shipments, ensuring materials, products, and retail customer orders move efficiently, accurately, and safely through operations and ship on time. The role manages daily shipping and receiving execution, carrier coordination, team performance, and the Pick & Pack team responsible for case-pick operations. It supports production demands and fulfillment for retail and other customers. As Cirkul grows across retail, e-commerce, and other sales channels, this hands-on leader is responsible for operational efficiency, inventory accuracy, shipping efficiency, and meeting internal and external customer needs. The manager balances daily execution with process improvement, develops a high-performing team, and identifies ways to improve speed, accuracy, and cost efficiency.

Requirements

At least 7 years of experience in shipping, receiving, warehouse, distribution, or logistics operations, including at least 2 years in a supervisory or management role.
Experience leading teams in a fast-paced warehouse, distribution center, manufacturing, or consumer packaged goods environment.
Demonstrated success managing inbound receiving and outbound shipping, including carrier coordination, shipment scheduling, documentation, and order fulfillment.
Strong understanding of inventory control, receiving discrepancies, inventory transactions, cycle counting, and warehouse accuracy.
Experience managing operational KPIs, analyzing performance data, and implementing productivity, accuracy, and cost-efficiency improvements.
Proficiency with warehouse management systems (WMS), enterprise resource planning (ERP) systems, and Microsoft Excel or Google Sheets.
Experience coordinating with freight carriers, third-party logistics providers (3PLs), and internal supply chain stakeholders.
Strong leadership, communication, organization, and problem-solving skills, and ability to manage competing priorities in a dynamic environment.
Hands-on management approach and demonstrated ability to hold teams accountable while building a positive, productive, safety-focused culture.
Knowledge of warehouse safety practices, material-handling equipment, and applicable shipping and receiving procedures.
Ability to work on-site and adapt to changing operational demands, fluctuating shipment volumes, and business priorities.
Must be authorized to work in the United States without current or future employment visa sponsorship.

Responsibilities

Oversee daily shipping and receiving operations so inbound deliveries and outbound shipments are processed accurately, safely, and on schedule.
Monitor KPIs including on-time shipping, receiving accuracy, order accuracy, dock-to-stock time, labor productivity, and freight costs.
Analyze operational performance, identify gaps, and implement corrective actions to improve throughput, accuracy, and efficiency.
Ensure the team meets shipping deadlines, production requirements, and customer fulfillment expectations.
Manage end-to-end inbound and outbound logistics execution, including shipment scheduling, receiving, documentation, and order fulfillment.
Address shipment delays, receiving discrepancies, inventory errors, and capacity constraints proactively.
Improve workflows, dock utilization, labor planning, and shipping and receiving processes.
Ensure receipts, transfers, and shipments are accurately documented in applicable systems.
Maintain compliance with company procedures, workplace safety standards, equipment requirements, and applicable shipping and receiving regulations.
Prioritize shipments and receiving activities based on business needs, production schedules, customer commitments, and available resources.
Make decisions about labor allocation, carrier coordination, dock scheduling, and workflow adjustments; troubleshoot operational challenges and minimize disruptions.
Balance service levels, freight costs, labor efficiency, and operational capacity in decision-making.
Lead, coach, and develop team members, setting expectations for productivity, accuracy, attendance, and safety.
Coordinate with warehouse, inventory, production, planning, procurement, and customer-facing teams to prioritize shipments and manage incoming materials.
Build relationships with freight carriers and logistics partners to resolve service issues, address missed pickups, and improve delivery performance.
Communicate operational priorities, shipment risks, delays, and resolutions to relevant stakeholders.
Maintain accurate shipping and receiving records and ensure inventory movements are properly documented.
Establish consistent processes supporting inventory integrity, operational accountability, and compliance.
Reinforce safe work practices and ensure team members follow material-handling and equipment-use procedures.
Hold team members accountable while fostering transparency, reliability, and continuous improvement; follow through on commitments and communicate challenges proactively.
Ensure accurate and timely fulfillment for retail partners and direct-to-consumer customers.
Coordinate internally to meet retailer shipping requirements, delivery windows, and customer commitments.
Identify and communicate potential shipment delays or fulfillment issues that could affect customers.
Maintain high standards for order accuracy, shipment quality, and on-time delivery, and improve the shipping experience while balancing customer expectations, efficiency, and cost.