Service Manager Jobs

About The Position

Requirements

• At least 5 years of experience in the HVAC service industry.
• At least 2 years of experience in a managerial or leadership role within the HVAC service industry.
• Demonstrated experience in business development, strategic planning, and P&L management.
• Strong understanding of sales and marketing strategies in a service-oriented industry.
• Strong leadership and communication skills.
• Ability to hold employees accountable while maintaining positive working relationships.
• Strong organizational and problem-solving skills.

Responsibilities

• Take full accountability for the service division’s P&L.
• Lead the service division’s strategic approach, including service growth strategy, sales strategy, and annual planning.
• Lead the Service team managers.
• Build and maintain strategic customer relationships to support retention, growth, and long-term business development.
• Build and develop the Service leadership team, including succession planning, talent development, and organizational capability.
• Collaborate with internal departments to ensure smooth project execution.
• Analyze financial performance and implement strategies to meet business goals.
• Maintain an effective pricing structure.
• Identify opportunities for growth and targeted customer strategies.
• Identify and support process improvements and organizational structure.
• Perform other duties as assigned.
• Conduct oneself in accordance with Horwitz’s core values: Safe, Accountable, Professional, Motivated, Can Do, and Curious.
• Get better every day.