Service Manager

Mission Rock Residential • Broomfield, CO

19d

About The Position

The Service Manager (Maintenance) performs and oversees day-to-day maintenance operations at the assigned property, ensuring its physical condition meets company standards and applicable laws. The role schedules and performs preventive maintenance, coordinates daily operations, and directs, trains, and coaches the maintenance team. It also includes diagnosing and completing repairs, inspecting and maintaining the property, managing vendor relationships and quality control, completing unit turns, and responding to after-hours emergencies on a rotating basis.

Requirements

• Comprehension of federal fair housing laws and applicable local housing provisions.
• Ability to comprehend and work within budgetary guidelines.
• Knowledge of general property repairs, which may include HVAC, electrical, plumbing, pools, carpentry, drywall, exterior structures, and appliances.
• Must be authorized to work for any employer in the U.S.; visa sponsorship or transfer is not available.

Nice To Haves

• Experience managing a mid-rise property.

Responsibilities

• Schedule, monitor, and/or perform preventative maintenance at the assigned property.
• Coordinate the day-to-day maintenance operations of the property.
• Direct and supervise maintenance team activities, including preparing work schedules, assigning and delegating tasks, monitoring workflow, reviewing work for timeliness and accuracy, and appraising performance.
• Train and coach maintenance team members.
• Help diagnose problems and complete repairs and general maintenance, including HVAC, electrical, plumbing, pools when applicable, carpentry, drywall, exterior structures, and appliances.
• Perform daily property inspections and maintain property cleanliness in partnership with the team.
• Manage vendor and contractor relationships, including obtaining work and completing quality control.
• Complete property unit turns, painting, drywall, and normal wear-and-tear repairs.
• Respond to after-hours on-call emergencies on a rotation basis.

Benefits

• Bonus opportunity, depending on position eligibility.
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year.
• Housing discount program, subject to availability and prior ownership group approval.
• 401(k) retirement plan with company match.
• Medical, dental, and vision coverage, plus HSA with employer contribution and FSA options.
• Employer-sponsored short-term and long-term disability coverage.
• Company-paid life insurance.
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed