Assistant Property - M49
About The Position
The Assistant Property Manager rents storage space to customers at a self-storage facility. The role informs customers about space availability, rental regulations, and rates; helps customers select an appropriate unit size; and assists with rental agreements. The position may require travel to other facilities to support staffing shortages, high-demand periods, or special projects. The ideal candidate is self-motivated, detail-oriented, and able to work independently while supporting company goals. The Assistant Property Manager provides customer service and sales support, handles customer account communications, inspects storage units, and manages cash-handling tasks. The role also includes cleaning and light maintenance to maintain a positive customer experience. Flexibility to travel to other properties for operational support is necessary. Applicants must already be authorized to work in the United States without current or future visa sponsorship.
Requirements
- At least one year of experience in a customer-facing role.
- Basic computer skills, including proficiency with Outlook and internet browsers.
- Strong communication, problem-solving, and time-management skills.
- Energetic, outgoing, and committed to providing excellent customer service with a positive attitude.
- Ability to perform light maintenance, such as replacing light bulbs, clearing debris, making minor door adjustments, and basic cleaning.
- Reliability, self-motivation, and ability to work independently while supporting company goals.
- Flexibility to travel to other locations for operational support.
- Must already have valid U.S. work authorization permitting employment with any employer; current or future visa sponsorship is not available.
Responsibilities
- Provide customer service and generate sales leads by phone and in person.
- Recommend unit sizes and services based on customers’ needs.
- Explain the leasing process to customers.
- Contact customers about accounts, collections, and other matters, and document notes in the computer system.
- Inspect storage units daily, confirm inventory availability, and ensure spaces are secure or ready to rent.
- Manage, audit, and balance the cash drawer; prepare and make daily deposits.
- Perform cleaning and light maintenance, including sweeping, mopping, picking up trash, and wiping windows.
- Travel to other properties as needed to support efficient business operations.
- Perform other duties as assigned.
Benefits
- Low-deductible medical plan, including telehealth services.
- Dental, vision, life insurance, and AD&D coverage.
- Employee Assistance Program (EAP) and wellness initiatives.
- 401(k) with company match, with pre-tax and post-tax options.
- Industry-related tuition reimbursement.
- Comprehensive paid training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
