Property Assistant

SHP MANAGEMENT•Boston, MA

2d•$26 - $27

About The Position

The Property Assistant provides clerical support for property administration. The role includes answering telephones, greeting tenants and visitors, typing, filing, and preparing reports. The position reports to the Property Manager of the property.

Requirements

Two to three years of administrative experience.
Demonstrated competency with Microsoft Office.
Ability to communicate orally and in writing with a wide range of people.
Ability to accept responsibility and account for one’s actions.
Dependability and trustworthiness.
Ability to organize and complete work within deadlines using available time effectively.
Ability to work at a sustained pace and produce quality work.
Physical demands include lifting/carrying, pushing/pulling, standing, walking, sitting, handling/fingering, reaching outward or above shoulder, crawling, squatting/kneeling, and bending, at the frequencies or weights specified in the posting.

Nice To Haves

Experience with Timberline, Yardi, or One Site.
Bilingual ability may be required.

Responsibilities

Answer phones.
Receive maintenance requests and service requests from tenants or staff, and distribute requests to maintenance staff.
Greet incoming and prospective tenants.
Distribute mail and fax correspondence.
Receive rental applications.
Prepare and complete resident files.
Collect monthly rent and post deposits.
Implement and organize file storage for existing and former tenants.
Provide administrative support to the property management team.
Follow up promptly on delinquent payments.
Conduct regular inspections of common areas and tenants’ units.
Type correspondence and memos to tenants.
Track all service requests.