Service Manager Jobs

About The Position

Requirements

• 3–5 years of experience in service operations.
• 2+ years in a leadership or supervisory role.
• Proven ability to manage teams and service operations effectively.
• Strong knowledge of electrical systems, troubleshooting, blueprints, and applicable electrical codes.
• Proven experience in electrical service operations, estimating, and team leadership.
• Excellent communication, organization, problem-solving, and customer service skills.

Responsibilities

• Manage daily service operations, including 24/7 emergency dispatch, scheduled maintenance, and service projects.
• Lead field personnel, coordinate scheduling, prioritize service calls, and maximize operational efficiency.
• Prepare and review estimates, takeoffs, pricing, proposals, and project budgets.
• Ensure compliance with OSHA, NFPA 70E, NEC, and Lockout/Tagout (LOTO) safety standards.
• Oversee equipment rentals, material inventory, tools, and departmental expenses.
• Maintain customer relationships, resolve service concerns, and ensure quality workmanship.
• Monitor departmental performance, profitability, financial reporting, and service contract execution.
• Utilize electrical industry software, including Accubid, Bluebeam, and Microsoft Office 365.

Benefits

• 100% employer-paid health plans for employees.
• Employer-provided dental and vision plans.
• Employer-sponsored Health Reimbursement Arrangement (HRA).
• 401(k) retirement plan with company match.
• Employer-provided basic life insurance (up to $200,000).
• Employer-provided long-term disability (LTD) insurance.
• Additional benefits available for employees and their families.
• In-office gym, personal training sessions, yoga classes, massage therapist, and game room.
• Team activities and wellness programs supporting physical and mental health.
• Mentorship and hands-on learning opportunities for advancement.