Food & Beverage Manager | San Antonio Spurs Club

ASM Global•San Antonio, TX

10d•Onsite

About The Position

The Food & Beverage Service Manager leads the food and beverage service experience at Spurs Club, a private hospitality and social club in San Antonio operated by Legends Global. The role is accountable for the people, product, and process of service across the club and reports to the General Manager. This is a visible, hands-on hospitality leadership role focused on recognizing members and their guests, setting clear service standards, and developing a team that delivers consistently across shifts, events, and dining experiences. The manager leads member experience and service excellence, develops the front-of-house team, coordinates food and beverage operations with the culinary team, and ensures service, safety, and compliance standards are upheld. The position is onsite and requires flexibility to work evenings, weekends, holidays, and event days, including Spurs game days.

Requirements

At least 3 years of restaurant or club management experience in a culinary- and hospitality-driven operation.
Proven ability to lead, motivate, and coach a service team, with a record of improving engagement and retention.
Demonstrated ability to deliver high-touch, consistent, personalized service.
Working knowledge of wine, spirits, and beverage service.
Proficiency with POS systems.
Current food handler or food protection manager certification and TABC certification, or ability to obtain them upon hire.
Flexibility to work evenings, weekends, holidays, and event days, including Spurs game days.

Nice To Haves

Private club, country club, fine dining, or luxury hospitality experience.
Familiarity with Club Essential or similar club management software.
Experience supporting private events and member functions.
Bachelor’s degree in Hospitality Management, Business, or a related field, or equivalent experience.

Responsibilities

Deliver warm, attentive, personalized service and remain present in the dining room and at the front door during peak periods.
Learn and recognize members, guests, and VIPs; record preferences, occasions, and dietary needs to personalize visits.
Set, train, and audit steps of service across lunch, dinner, game-day, and special-event service.
Partner with the Membership & Private Events Manager to execute member events and private functions.
Champion member feedback and service recovery, track recurring themes, and follow up with members and the team.
Lead, coach, and develop the front-of-house hourly team and serve as a visible role model on the floor.
Assist the General Manager with interviewing, hiring, onboarding, scheduling, training, appraisals, and retention.
Conduct pre-shift meetings, provide ongoing training and real-time coaching, and hold team members accountable fairly and consistently.
Build morale through recognition and clear expectations, and develop future leaders from within the team.
Partner with the culinary team on menu knowledge, tastings, and line-ups so service staff can confidently describe food and beverage offerings.
Oversee beverage service, including wine, beer, spirits, cocktails, bar standards, and responsible service.
Maintain the quality, cleanliness, and presentation of dining room, bar, and event spaces, and coordinate service flow among kitchen, bar, and floor.
Ensure compliance with Texas alcohol laws and responsible service standards, including team TABC certification.
Uphold food safety and sanitation standards, and follow and refine SOPs in line with Legends and Spurs Club standards.
Maintain member and guest confidentiality and discretion.