Service Manager
Hilltop Camper & RV • Alexandria, MN10d • Onsite
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Service Manager
Hilltop Camper & RV•Alexandria, MN
•Onsite
About The Position
At Hilltop Camper and RV, our goal is to be the premier destination for outdoor fun! Our family-owned company is in the 3rd generation of ownership and has been in business since 1951. We are currently looking for a Service Manager for our Alexandria, MN location. As a Service Manager, you will leverage your customer service expertise to assist customers and employees in addressing any RV service needs while providing the best customer experience. Your innate ability to listen and identify customer needs will enable you to guide them to the right solutions for repairing and maintaining their camper or RV. As a skilled leader, you will also manage your team to meet monthly goals, ensure profitability, and drive operational efficiency within the service department.
Requirements
- Understands profitability drivers
- Excels at customer service
- Able to manage a team
- Reliable, professional, respectful, and courteous at all times
- Computer proficient
- Highly organized and able to multi-task
- Thrives in a fast-paced, sometimes stressful environment
- Will strictly adhere to Hilltop Camper and RV’s company policies
Responsibilities
- Assist customers and employees in addressing any RV service needs.
- Provide the best customer experience.
- Guide customers to the right solutions for repairing and maintaining their camper or RV.
- Manage the team to meet monthly goals.
- Ensure profitability within the service department.
- Drive operational efficiency within the service department.
Benefits
- 401(k)
- 401(k) matching
- Health insurance
- Health Savings Account
- Dental insurance
- Employee discount
- Employee assistance program
- Referral program
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
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