Automotive Shop Manager (Family Owned Shop)

O2 Auto Service Midco LLC•Lantana, FL
•$120,000 - $150,000

About The Position

A family-owned automotive repair shop in the Palm Beach area is seeking an experienced Service Manager to lead the shop’s day-to-day operations and take ownership of its performance. The role calls for a positive, hands-on leader who supports, coaches, and recognizes employees while setting clear expectations and helping the team succeed. The shop is busy, has an established team, and offers opportunities for growth.

Requirements

  • Experience successfully managing an automotive repair shop or service team.
  • Ability to lead technicians and service advisors and earn the team’s respect.
  • Understanding of KPIs and how to use performance data to improve shop results.
  • Lead by example, bring positive energy, and be willing to get involved.
  • Enjoy coaching people and recognizing excellent work.
  • Ability to motivate a team and keep it focused on shared goals.
  • Organized, decisive, and comfortable taking ownership.
  • Calm and solutions-focused when the shop is busy.
  • Care about creating a strong experience for employees and customers.

Responsibilities

  • Lead the day-to-day operation of the shop and set an example for the team.
  • Coach, develop, and support technicians and service advisors.
  • Take ownership of KPIs, sales, profitability, productivity, and company goals.
  • Manage workflow, car count, and overall shop performance.
  • Set clear expectations and help the team achieve them.
  • Recognize strong performance and celebrate team wins.
  • Create a positive environment where employees feel supported and can grow.
  • Handle customer concerns professionally and build long-term relationships.
  • Work with leadership to identify opportunities and move the shop forward.

Benefits

  • Typical total earnings of $120,000–$150,000, including base salary and performance-based bonuses.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and paid holidays.
  • Leadership development and training.
  • Advancement opportunities as the company grows.
  • Employee discounts and appreciation programs.
  • Support from a leadership team.
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