Customer Service - Self Storage Manager

Public Storage • Port Jefferson, NY

9d

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage options and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, help customers stay current on payments, and make reminder and collection calls when needed. They also perform cleaning and routine maintenance to keep interior areas and exterior grounds clean and presentable.

The position pays $18.50 per hour. Schedules are flexible and full-time, with work hours between 9:30 a.m. and 6 p.m. and weekend hours until 5 p.m. Employees use their own vehicles to travel between locations or for other work-related business, with mileage reimbursement provided.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend solutions.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers keep their accounts current and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.

Benefits

• Medical, dental, and vision insurance; eligible to receive full-time benefits by working an average of 20 or more hours.
• 401(k) with company match; eligible to receive full-time benefits by working an average of 20 or more hours.
• Paid time off and sick time; eligible to receive full-time benefits by working an average of 20 or more hours.
• Flexible spending; eligible to receive full-time benefits by working an average of 20 or more hours.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Competitive wages paid weekly.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed