Customer Service - Self Storage Manager

Public Storage • New Rochelle, NY

9d

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers identify storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect storage units, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls. They also perform cleaning and daily maintenance to keep interior areas and exterior grounds clean and presentable. The position pays $18.50 per hour, with mileage reimbursement for travel between properties or other work-related tasks. Flexible, full-time schedules are available between 9:00 a.m. and 7:30 p.m., with weekend hours until 6:30 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast-food, or other service-based companies.
• Valid driver’s license.
• Personal vehicle for travel between work locations and/or other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Travel between work locations and conduct other work-related business using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Walk around facilities, including climbing stairs and opening large doors.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and sick time
• Flexible spending account
• Company-paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties or other work-related tasks
• Opportunity to earn performance-based bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed