Customer Service - Self Storage Manager

Public Storage • Pontiac, MI

9d • Onsite

About The Position

Public Storage is hiring a Self Storage Manager (also referred to as a Property Manager) to work independently at multiple locations. The role involves assisting customers with their storage needs and recommending storage options and packing and moving supplies. Managers also inspect storage units, handle cash and deposits, support payment collection, and help maintain clean facilities and grounds. The position includes time indoors and outdoors and requires travel between work locations using the employee’s own vehicle.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Travel between properties and perform other work-related tasks using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision benefits for employees who meet the stated full-time eligibility threshold.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed