Service Advisor
Route 128 Honda • Reading, MA34d • Onsite
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Service Advisor
Route 128 Honda•Reading, MA
•Onsite
About The Position
As a Service Advisor, you'll be the face of our service department, helping customers maintain and repair their vehicles while creating an exceptional ownership experience. This is more than just a job—it's an opportunity to build a rewarding career with a dealership that invests in your success through training, mentorship, and advancement opportunities. Route 128 Honda is a family-focused, performance-driven, and values-based organization committed to delivering an exceptional experience for both customers and employees.
Requirements
- Automotive Service Advisor experience preferred
- Strong sales and customer service abilities
- Excellent communication skills
- Professional appearance and attitude
- Ability to work in a fast-paced environment
- Strong organizational and multitasking skills
- Valid driver's license with a clean driving record
Responsibilities
- Greet customers and perform detailed vehicle walk-arounds using a tablet
- Review service history, recalls, campaigns, and previously declined recommendations
- Listen to customer concerns and accurately document vehicle issues
- Prepare repair orders and estimates
- Recommend maintenance and repair services based on vehicle needs
- Communicate with technicians and customers throughout the repair process
- Deliver outstanding customer service and build long-term client relationships
- Meet or exceed sales, productivity, and customer satisfaction goals
- Ensure all documentation is accurate and complete
Benefits
- Medical, Dental & Vision Insurance
- Life Insurance
- Short-Term & Long-Term Disability
- Company-Matched 401(k)
- Paid Vacation, Sick & Personal Time
- Employee Purchase Program
- Employee Discounts on Parts & Service
- Ongoing Training & Professional Development
- Advancement Opportunities into Leadership & Management
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Job Search Resources
Career Resources
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