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Retail Sales Associate / Customer Service

Elements MassageMadison, WI
$14 - $17Onsite

About The Position

Join the Team at Elements Massage! Love people? Passionate about wellness? Ready for a job that actually feels good? At Elements Massage, we're more than a massage studio—we're a place where people come to recharge, relax, and feel their best. As a Wellness Membership Advisor, you'll be the friendly face that welcomes every client, creates memorable experiences, and helps people discover the benefits of ongoing self-care. If you love connecting with people, thrive in a positive environment, and enjoy helping others, we'd love to meet you!

Requirements

  • Love meeting new people and making someone else's day.
  • Are naturally friendly, positive, and a great listener.
  • Enjoy sales because you believe in helping people—not pressuring them.
  • Feel comfortable using computers and scheduling systems.
  • Take initiative, stay organized, and enjoy being part of a team.
  • Believe wellness should be part of everyday life.
  • Staying on Task and time management!

Nice To Haves

  • Have retail, customer service, hospitality, or spa experience (a plus, but we're happy to train the right person!).

Responsibilities

  • Welcome every client with warmth, energy, and genuine hospitality.
  • Help clients find the perfect fit with our Elements Wellness Program using a simple, relationship-focused sales process.
  • Build lasting relationships by listening first and recommending what truly benefits each client.
  • Turn everyday conversations into amazing client experiences.
  • Schedule appointments, process payments, and keep the front desk running smoothly.
  • Be an essential part of creating the relaxing atmosphere our clients love.

Benefits

  • Competitive Pay: $14–$17/hour (based on experience, negotiable)
  • Monthly Bonuses: Earn rewards/prizes based on your performance
  • Sales Commission: Get paid for every wellness membership you help clients discover!!
  • Extra Incentives: Opportunities to earn $300+ in additional bonuses
  • Medical/Dental Insurance AND 401K Matching!
  • Free Monthly Massage: Because taking care of yourself matters too! (Discounted rates for family and friends!)
  • Positive, Supportive Team: Work in a calm, fun, welcoming spa where you'll be appreciated every day. We are a big family here!

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