Automotive Service Advisor

Midlands Toyota • Columbia, SC

33d • $50,000 - $120,000 • Onsite

About The Position

Midlands Toyota, a Hudson Automotive Company, is hiring Service Advisors for its award-winning, high-volume service team in Columbia, South Carolina. The role involves guiding customers through the service process and delivering a strong customer experience. The stated earning potential is $50,000–$120,000+ per year for top performers, with additional manufacturer incentives and bonuses. The schedule is flexible, with a five-day work week and alternating Saturdays; the listed job shift is open to closing.

Hudson Automotive Group is a third-generation, family-owned and operated business founded in 1948. It has grown to more than 60 dealerships and over 4,500 employees across eight states, concentrated in the Southeast. The company describes opportunities for training, career development, and internal advancement. Its dealerships have received several manufacturer awards for customer service, and Hudson Automotive was voted a Best Place to Work in South Carolina in 2019.

Requirements

• Previous customer service experience is required.
• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Experience with customer relationship management (CRM) software.
• Excellent communication skills.
• Strong emotional intelligence.

Nice To Haves

• Previous service or sales experience is preferred.

Responsibilities

• Guide customers throughout the service process.
• Deliver a strong customer experience.

Benefits

• Competitive compensation with $50,000–$120,000+ yearly earning potential for top performers.
• Additional manufacturer incentives and bonuses.
• Company-provided training and career development.
• Internal advancement opportunities.
• Flexible work schedule with a five-day work week and alternating Saturdays.
• Yearly accrued paid time off (PTO).
• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Employee discounts on products and services.
• Employee development through training and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed