Secretary Jobs

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About The Position

The Unit Secretary works in Labor & Delivery on the second shift, with three weekday shifts from 3 p.m. to 11 p.m. The role schedules, reschedules, and cancels patient appointments within the department; verifies that physician orders for upcoming appointments have been received and requests needed orders; checks patients in and obtains required registration and insurance information; and requests prior medical records when needed. The position operates in a fast-paced environment and requires strong customer service and communication when assisting patients and office staff. The Unit Secretary also assists nursing staff by performing selected nursing procedures and routine patient-care duties. All duties must remain within the scope of the employee’s training and instructions and are performed under the supervision of a Registered Nurse.

Requirements

  • BCLS certification is required within 90 days of hire.

Nice To Haves

  • Knowledge of medical terminology preferred.
  • Computer experience preferred.

Responsibilities

  • Schedule, reschedule, and cancel patient appointments within the department.
  • Verify that physician orders for upcoming appointments have been received and request any needed orders.
  • Check patients in and obtain required registration and insurance information.
  • Request prior medical records when needed.
  • Assist patients and office staff using customer service and communication skills.
  • Assist nursing staff by performing selected nursing procedures and routine patient-care duties within the scope of training and instructions, under Registered Nurse supervision.

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