About The Position

The Unit Secretary works in the Labor & Delivery department on the second shift, with three weekday shifts from 3 p.m. to 11 p.m. The role schedules, reschedules, and cancels patient appointments; verifies that physician orders have been received for upcoming appointments and requests missing orders; checks patients in and obtains required registration and insurance information; and requests prior medical records when needed. In a fast-paced environment, the Unit Secretary provides customer service and communicates with patients and office staff. The role also assists nursing staff with selected nursing procedures and routine patient-care duties, within the scope of the employee’s training and instructions and under the supervision of a Registered Nurse.

Requirements

  • BCLS certification is required within 90 days of hire.

Nice To Haves

  • Knowledge of medical terminology.
  • Experience with computers.

Responsibilities

  • Schedule, reschedule, and cancel patient appointments within the department.
  • Verify physician orders for upcoming appointments and request any missing orders.
  • Check patients in and obtain required registration and insurance information.
  • Request prior medical records when needed.
  • Assist patients and office staff with customer service and communication in a fast-paced environment.
  • Assist nursing staff with selected nursing procedures and routine patient-care duties within the scope of training and instructions, under the supervision of a Registered Nurse.
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