Unit Secretary Full Time Second Shift - Labor & Delivery

Baptist Healthcare System•Louisville, KY

About The Position

The Unit Secretary supports the Labor & Delivery department and works three weekday shifts from 3 p.m. to 11 p.m. The role schedules, reschedules, and cancels patient appointments; verifies that physician orders have been received for upcoming appointments and requests missing orders; checks patients in and obtains required registration and insurance information; and requests prior medical records when needed. The position operates in a fast-paced environment and requires strong customer service and communication when assisting patients and office staff. The role also assists nursing staff by performing selected nursing procedures and routine patient-care duties. All such functions must be within the scope of the employee’s training and instructions and are performed under the supervision of a Registered Nurse.

Requirements

  • BCLS certification is required within 90 days of hire.

Nice To Haves

  • Knowledge of medical terminology is preferred.
  • Experience with computers is preferred.

Responsibilities

  • Schedule, reschedule, and cancel patient appointments within the department.
  • Verify that physician orders for upcoming appointments have been received and request any needed orders.
  • Check in patients and obtain required registration and insurance information.
  • Request prior medical records when needed.
  • Assist patients and office staff with customer service and communication in a fast-paced environment.
  • Assist nursing staff by performing selected nursing procedures and routine duties in caring for patients, within the scope of training and instructions and under Registered Nurse supervision.
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