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Patient Support Specialist

Community Care PhysiciansClifton Park, NY
Onsite

About The Position

ImageCare Clifton Park is seeking a full-time Patient Support Specialist. This role involves a 40-hour work week, Monday through Friday, from 8:30 AM to 5:00 PM. The ideal candidate will possess superior customer service skills, with a preference for experience in the medical field. This position was previously known as a Medical Secretary. Community Care Physicians is an Equal Opportunity Employer and welcomes candidates who bring diverse intellectual, gender, and ethnic perspectives.

Requirements

  • High school graduate or equivalent
  • Strong computer skills.
  • Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
  • Maintain strictest confidentiality and discretion.

Nice To Haves

  • Superior customer service skills preferably in the medical field.
  • Additional education desirable.
  • Previous clerical experience in a medical practice preferred.
  • Knowledge of medical terminology and office procedures preferred.

Responsibilities

  • Greeting and checking in patients when they arrive to the office.
  • Process incoming telephone calls/messages based on office policy and procedure.
  • Schedule appointments for patients, following office protocols for access to care.
  • Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
  • Obtain patient signature on the appropriate waiver(s) according to insurance requirements
  • Organize and monitor the provider's daily schedule.
  • Maintain timely patient flow.
  • Verify patient insurance coverage/demographic information at each visit and update when necessary

Benefits

  • Comprehensive total rewards package
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurances
  • Paid holidays
  • Paid time off
  • Retirement plan
  • Business casual environment

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

Career Resources

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