Patient Care Secretary

Heart N Soul Hospice•Charleston, SC

About The Position

The Patient Care Secretary provides clerical and administrative support for patient care operations. The role supports admissions and patient record processing, organizes documents for interdisciplinary group (IDG) meetings, and assists the Patient Care Manager with tracking visits, schedules, licensure alerts, and signatures. The position also helps ensure patient records are closed and filed according to policy and that work complies with applicable laws, Medicare regulations, and established policies and procedures.

Requirements

  • High school graduate; college preferred.
  • Current driver's license, reliable transportation, and ongoing valid and current auto liability insurance.
  • At least one year of experience in healthcare, preferably hospice operations.
  • Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
  • Demonstrates good communication and interpersonal skills.

Nice To Haves

  • College education preferred.
  • Experience with EMR software is a plus.
  • Experience in hospice operations preferred.

Responsibilities

  • Prepare admissions and process patient records electronically for inclusion in patient charts in a timely manner.
  • Copy and track records, obtain Physician signatures, and obtain patient medical records.
  • Prepare the agenda and organize documents for the IDG meeting.
  • Assist the Patient Care Manager in tracking discipline visits, schedules, licensure alerts, and other important information.
  • Ensure each patient record is closed at patient discharge and filed according to policy.
  • Assist the Patient Care Manager in obtaining signatures.
  • Perform other duties as required.
  • Ensure overall compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.

Benefits

  • Competitive pay
  • Medical, dental, and vision insurance
  • Paid time off
  • Paid holidays
  • 401(k) with up to 4% employer matching
  • Tuition reimbursement
  • Company car for qualifying individuals
  • Mileage reimbursement
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