Patient Care Secretary

Heart to Heart Hospice•Evansville, IN

About The Position

Heart to Heart Hospice provides compassionate care to patients with life-limiting illnesses and their loved ones. The Patient Care Secretary provides clerical and administrative support for patient records and care operations, assisting the Patient Care Manager and supporting compliance with applicable laws, regulations, and agency policies.

Requirements

High school graduate; college education preferred.
Current driver's license, reliable transportation, and ongoing valid and current auto liability insurance.
At least one year of experience in healthcare, preferably hospice operations.
Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
Demonstrates good communication and interpersonal skills.

Nice To Haves

College education preferred.
Experience with EMR software is a plus.
Experience in hospice operations is preferred.

Responsibilities

Provide clerical support, including preparing admissions and electronically filing and processing patient records in patient charts in a timely manner.
Copy and track records, obtain physician signatures, and obtain patient medical records.
Prepare the agenda and organize documents for the IDG meeting.
Assist the Patient Care Manager with tracking discipline visits, schedules, licensure alerts, and other important information.
Ensure patient records are closed at discharge and filed according to policy.
Assist the Patient Care Manager in obtaining signatures.
Perform other duties as required.
Ensure overall compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.