Patient Care Secretary

Heart to Heart Hospice • Charleston, SC

7d

About The Position

The Patient Care Secretary provides clerical and administrative support for hospice patient care operations. The role supports patient admissions and records processing, prepares materials for interdisciplinary group (IDG) meetings, and assists the Patient Care Manager with schedules, discipline visits, licensure alerts, and signatures. The position also helps ensure records are properly closed and filed at discharge and that agency activities comply with applicable laws, Medicare regulations, and personnel policies.

Requirements

• High school graduate; college preferred.
• Current driver's license, reliable transportation, and ongoing valid and current auto liability insurance.
• At least one year of experience in healthcare, preferably hospice operations.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
• Demonstrates good communication and interpersonal skills.

Nice To Haves

• Experience with EMR software is a plus.
• College education preferred.

Responsibilities

• Prepare admission materials and timely file or electronically process patient records into patient charts.
• Copy and track records, obtain physician signatures, and obtain patient medical records.
• Prepare the agenda and organize documents for IDG meetings.
• Assist the Patient Care Manager with tracking discipline visits, schedules, licensure alerts, and other important information.
• Ensure each patient record is closed at discharge and filed according to policy.
• Assist the Patient Care Manager in obtaining signatures.
• Perform other duties as required.
• Ensure overall compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance.
• Paid time off.
• Paid holidays.
• 401(k) with up to 4% employer matching.
• Tuition reimbursement.
• Company car for qualifying individuals.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED