Patient Care Secretary

Heart to Heart Hospice•Lafayette, IN

12d

About The Position

Heart to Heart Hospice provides compassionate care to patients with life-limiting illnesses and their loved ones. The Patient Care Secretary provides clerical and administrative support for patient care operations, including maintaining patient records, organizing interdisciplinary group meeting materials, and assisting the Patient Care Manager with scheduling and tracking. The role also helps ensure compliance with applicable laws, Medicare regulations, and agency policies and procedures.

Requirements

High school graduate; college preferred.
Current driver's license, reliable transportation, and ongoing valid and current auto liability insurance.
At least one year of experience in healthcare, preferably hospice operations.
Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
Demonstrates good communication and interpersonal skills.

Nice To Haves

College education preferred.
Experience with EMR software is a plus.
Experience with hospice operations preferred.

Responsibilities

Provide clerical support, including preparing admissions and timely electronic filing and processing of patient records into patient charts.
Copy and track records, obtain Physician signatures, and obtain patient medical records.
Prepare the agenda and organize documents for the IDG meeting.
Assist the Patient Care Manager with tracking discipline visits, schedules, licensure alerts, and other important information.
Ensure each patient record is closed at discharge and filed according to policy.
Assist the Patient Care Manager in obtaining signatures.
Perform other duties as required.
Ensure overall compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.