Patient Care Secretary Home Care

VITAS Healthcare•Lecanto, FL

11d

About The Position

The Patient Care Secretary supports the Home Care team and Team Manager by coordinating communications, schedules, patient records, documentation, equipment orders, data entry, correspondence, and routine administrative work. The role also coordinates part-time staff when applicable and shares coverage and administrative duties with other patient care secretaries.

Requirements

High school graduate or equivalent required.
Good typing skills.
Computer literate.
Able to handle multiple tasks.
Excellent communication skills.
Good telephone skills.

Nice To Haves

Three years of prior work experience preferred.

Responsibilities

Screens telephone calls for the Team Manager.
Facilitates communication between patients and families and other team members, including volunteers.
Keeps the daily schedule for all team members.
Attends weekly team meetings and prepares the meeting agenda.
Follows through on assignments from the Team Manager.
Establishes, maintains, and closes patient charts in an orderly fashion.
Mails and follows up on required documentation, including Plans of Care, Attending Physician Authorization forms, and Medical Information Request forms.
Provides routine and requested backup documentation to the Billing Department.
Orders durable medical equipment (D.M.E.) and tracks order and pickup dates.
Enters patient care and volunteer data into Vx and event tracking.
Communicates with staff and outside agencies as directed by the Team Manager.
When part-time staff are used, maintains a list of part-time staff jointly with other patient care secretaries and contacts and schedules them as directed by the Team Manager.
Orders team supplies and documentation forms jointly with other patient care secretaries.
Prepares routine correspondence for the Team Manager and other team members.
Sorts and processes patient care mail jointly with other patient care secretaries.
Maintains A.D.T. and checks the census daily for accuracy.
Covers for other patient care secretaries during lunch, team meetings, and other short absences when applicable.
Handles other tasks as assigned by the Team Manager.