Clinic Secretary (Peekskill)

Westchester Jewish Community Services • Peekskill, NY

6d • $0 - $52,000

About The Position

Westchester Jewish Community Services (WJCS), a nonprofit human services agency, is seeking a dedicated and detail-oriented full-time Clinic Secretary to support the operations of its outpatient clinic in Peekskill. The position supports clients and visitors, clinical and care coordination staff, appointment scheduling, records, payments, and general office operations. The role requires evening coverage at least twice per week, typically until 7:00 p.m. The salary is $52,000.

Requirements

• High school diploma or GED and at least four years of relevant experience; or an associate degree in a relevant field plus two years of experience; or graduation from an approved secretarial or business school plus two years of experience; or a satisfactory equivalent combination of the stated training and experience.
• Availability to provide evening coverage at least two times per week, typically until 7:00 p.m.
• Excellent customer service skills.
• Proficiency in data entry and computer skills, and experience with an electronic medical record system.
• Familiarity with administrative procedures in a mental health or healthcare setting.
• Knowledge of Medicare/Medicaid billing policies, including experience with the Epace Medicaid eligibility system.

Responsibilities

• Greet and check in clients and visitors respectfully and in a trauma-informed manner.
• Answer, screen, route, and document calls; coordinate mail, faxes, and inter-office communications.
• Schedule and confirm appointments for the clinical and care coordination team, and maintain clinic calendars and staff schedules.
• Assist with telehealth coordination and transportation services for clients.
• Enter data related to admissions, discharges, and transfers, and maintain accurate, confidential client records.
• Inform clients of applicable copays, collect payments, issue receipts, and document payments accurately.
• Provide general administrative support to clinical staff and prepare appointment materials, including intake packets and consent forms, as well as meeting materials.
• Assist with ordering and organizing office supplies.

Benefits

• Generous paid time off.
• Comprehensive health benefits.
• Flexible Spending Account (FSA) and Healthcare Reimbursement Arrangement (HRA).
• 403(b) plan and agency-paid pension plan.
• Employee Assistance Program.
• Staff appreciation events and employee mental health and wellness initiatives.
• Tuition, day-care, and personal emergency reimbursements.
• Disability and life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED