Clinic Secretary (Peekskill)

WESTCHESTER JEWISH COMMUNITY SERVICES•Peekskill, NY
•Onsite

About The Position

Westchester Jewish Community Services (WJCS) is seeking a dedicated, detail-oriented full-time Clinic Secretary to support the operations of its outpatient clinic in Peekskill. The role supports the clinical and care coordination team through client reception, scheduling, communications, recordkeeping, payment processing, and general administrative tasks. The position pays $52,000 and requires evening coverage at least twice per week, typically until 7:00 p.m.

Requirements

  • High school diploma or GED and at least four years of relevant experience; or an associate degree in a relevant field and two years of experience; or graduation from an approved secretarial or business school and two years of experience; or a satisfactory equivalent combination of the stated training and experience.
  • Availability to provide evening coverage at least twice per week, typically until 7:00 p.m.
  • Excellent customer service skills.
  • Proficiency in data entry and computer skills, and experience with an electronic medical record system.
  • Familiarity with administrative procedures in a mental health or healthcare setting.
  • Knowledge of Medicare/Medicaid billing policies, including experience with the Epace Medicaid eligibility system.

Responsibilities

  • Greet and check in clients and visitors respectfully and in a trauma-informed manner.
  • Answer, screen, route, and document calls, and coordinate mail, faxes, and inter-office communications.
  • Schedule and confirm appointments for the clinical and care coordination team, and maintain clinic calendars and staff schedules.
  • Assist with telehealth coordination and client transportation services.
  • Enter admissions, discharges, and transfers data and maintain accurate, confidential client records.
  • Inform clients of applicable copays, collect payments, issue receipts, and document payments accurately.
  • Provide administrative support to clinical staff and prepare appointment and meeting materials, including intake packets and consent forms.
  • Assist with ordering and organizing office supplies.

Benefits

  • Generous paid time off.
  • Comprehensive health benefits.
  • Flexible Spending Account (FSA) and Healthcare Reimbursement Arrangement (HRA).
  • 403(b) plan and agency-paid pension plan.
  • Employee Assistance Program.
  • Staff appreciation events and employee mental health and wellness initiatives.
  • Tuition, day-care, and personal emergency reimbursements.
  • Disability and life insurance.
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