Secretary Jobs

About The Position

Requirements

• High school diploma or GED and at least four years of relevant experience; or an associate degree in a relevant field and two years of experience; or graduation from an approved secretarial or business school and two years of experience; or a satisfactory equivalent combination of the stated training and experience.
• Availability to provide evening coverage at least twice per week, typically until 7:00 p.m.
• Excellent customer service skills.
• Proficiency in data entry and computer skills, and experience with an electronic medical record system.
• Familiarity with administrative procedures in a mental health or healthcare setting.
• Knowledge of Medicare/Medicaid billing policies, including experience with the Epace Medicaid eligibility system.

Responsibilities

• Greet and check in clients and visitors respectfully and in a trauma-informed manner.
• Answer, screen, route, and document calls, and coordinate mail, faxes, and inter-office communications.
• Schedule and confirm appointments for the clinical and care coordination team, and maintain clinic calendars and staff schedules.
• Assist with telehealth coordination and client transportation services.
• Enter admissions, discharges, and transfers data and maintain accurate, confidential client records.
• Inform clients of applicable copays, collect payments, issue receipts, and document payments accurately.
• Provide administrative support to clinical staff and prepare appointment and meeting materials, including intake packets and consent forms.
• Assist with ordering and organizing office supplies.

Benefits

• Generous paid time off.
• Comprehensive health benefits.
• Flexible Spending Account (FSA) and Healthcare Reimbursement Arrangement (HRA).
• 403(b) plan and agency-paid pension plan.
• Employee Assistance Program.
• Staff appreciation events and employee mental health and wellness initiatives.
• Tuition, day-care, and personal emergency reimbursements.
• Disability and life insurance.