Nursing Assistant/unit secretary

Sutter Health•Burlingame, CA

About The Position

The Nursing Assistant/Unit Secretary performs routine patient care and support services along with specialized clerical and administrative duties on an assigned nursing care unit. The role works within the legal scope of practice and established standards of care, policies, and procedures. It requires gaining the cooperation of patients, their families or support groups, and healthcare providers; prioritizing information and requests; and complying with applicable regulations and requirements for patient and information privacy and safety. The employee may perform specific additional tasks or orient other staff. The position combines direct patient care with unit administration. Patient care includes selected procedures, basic care relating to nutrition, elimination, hygiene, and mobility, and explaining examinations, tests, and medical procedures to patients. Administrative work includes coordinating patient care activities, handling communications and records, maintaining schedules and data, and supporting department operations. The role also maintains a clean and safe environment, follows compliance requirements, and prepares, administers, and documents medications and treatments in accordance with applicable regulations.

Requirements

  • High school diploma or GED.
  • Basic Life Support (BLS) Healthcare Provider certification.
  • One year of recent relevant experience as a CNA.

Responsibilities

  • Provide appropriate direct patient care.
  • Perform selected procedures, including taking vital signs, collecting specimens, and completing admission, transfer, and discharge procedures.
  • Provide basic patient care relating to nutrition, elimination, hygiene, and mobility.
  • Complete routine and priority tasks within established departmental time frames.
  • Maintain equipment and understand procedures and treatments performed by physicians.
  • Explain examinations, tests, and medical procedures to patients clearly and professionally to help alleviate fear and anxiety.
  • Mentor and foster a constructive learning environment for students and new employees.
  • Perform clerical and administrative tasks, establish work priorities, and create documents such as letters, memorandums, manuals, and reports.
  • Coordinate the flow and timing of patient care activities and procedures for the unit; assist with admissions, discharges, and transfers; and serve as a contact for patients and families.
  • Receive and screen calls, messages, mail, email communications, and visitors.
  • Compile charts by obtaining orders, test results, laboratory results, reports, and clearances, and scan information into the electronic health record.
  • Coordinate meetings and provide logistical support, including equipment or scheduling; prepare meeting notices, agendas, and minutes.
  • Manage calendars and departmental schedules, coordinate activities, and prepare for meetings and events.
  • Prepare reports, summaries, and replies to inquiries using relevant information from various sources.
  • Maintain databases and enter and audit data.
  • Assist department staff with the electronic medical record and other systems, and potentially serve as a resource for computer-related issues.
  • Coordinate projects, create documents independently, and prioritize needs.
  • Potentially maintain timekeeping records and function as timekeeper.
  • Maintain a clean, neat, and safe work environment, including cleaning and disinfecting equipment after each procedure.
  • Inspect and calibrate equipment, record quality-control results, and report malfunctions to the supervisor.
  • Protect patient protected health information from accidental, intentional, or inappropriate disclosure.
  • Deliver care in compliance with department standards, policies, procedures, and applicable regulatory requirements.
  • Prepare, administer, and document medications and treatments in accordance with state and federal regulations.
  • Maintain certification and complete mandated continuing education requirements.

Benefits

  • Eligible positions include a comprehensive benefits package.
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