Scheduler-Secretary

Saint Peter's Healthcare System•New Brunswick, NJ

About The Position

The Scheduler-Secretary works in the Department of Surgery. The role schedules appointments and/or procedures, greets and registers patients, screens incoming calls to determine urgency and appropriate direction, and maintains files. The position requires healthcare experience, strong communication and customer service skills, computer and office proficiency, and the ability to manage multiple tasks accurately under pressure.

Requirements

  • One to two years of experience in the healthcare field.
  • Good communication and interpersonal skills to interact effectively and communicate scheduling information positively with patients, their families, outside institutions, physicians, and hospital departments and staff.
  • A personality that fosters team cohesiveness in the workplace.
  • Computer proficiency and keyboarding skills of at least 35 words per minute.
  • Good office skills and competence with basic office machines.
  • Basic knowledge of Microsoft Office, specifically Outlook, Word, and Excel.
  • Ability to handle multiple tasks without sacrificing attention to detail.
  • Ability to work under pressure.
  • Strong customer service skills.
  • Ability to read and interpret physicians’ orders.
  • Highly motivated self-starter who is able to motivate others.
  • Enthusiastic team player.

Nice To Haves

  • Knowledge of medical terminology.

Responsibilities

  • Schedule appointments and/or procedures.
  • Greet and register patients.
  • Screen incoming calls, determine urgency, and direct calls appropriately.
  • Maintain files.

Benefits

  • Medical, dental, and vision insurance.
  • Savings accounts and voluntary benefits.
  • Wellness programs and discounts.
  • Paid life insurance.
  • Generous 401(k) match.
  • Adoption assistance.
  • Back-up daycare.
  • Free onsite parking.
  • Recognition rewards.
  • Fully paid tuition program or tuition assistance program.
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